Shipping Policy

Shipping & Delivery

Shipping Policy

Dispatch timelines, coverage and delivery details.

Last updated: 9 October 2026

We ship across India and internationally. Every order is securely packed and leak-proof for safe transit, and a GST invoice is included with every shipment.

Order processing & dispatch

Orders are processed and dispatched within 1–3 business days of payment confirmation. Large or custom bulk orders may need extra preparation time - we'll keep you informed. Orders placed on Sundays or public holidays are processed the next business day.

Domestic shipping (India)

  • We deliver pan-India through reputed courier and logistics partners.
  • Estimated delivery: 3–8 business days after dispatch (metro cities are usually faster).
  • Tracking details are shared by email/SMS once your order ships.

International shipping

  • We ship worldwide. For international and bulk orders, shipping is quoted on request based on destination, weight and volume.
  • Estimated delivery: 7–21 business days after dispatch, depending on destination and customs clearance.
  • Import duties, taxes and customs charges are the buyer's responsibility and are not included in the product or shipping price.
Please note: fragrance oils can be classified as flammable goods, so some destinations or carriers may have shipping restrictions. We ship in compliance with applicable regulations and will advise if a destination cannot be served.

Shipping charges

Domestic charges (if any) are shown at checkout. International and large bulk shipping is quoted separately before confirmation. Contact us for a shipping quote on bulk requirements.

Tracking your order

Once dispatched, you'll receive a tracking number. If you haven't received tracking within the expected time, contact us with your order number.

Delays

Delivery timelines are estimates, not guarantees. Delays can occur due to courier issues, weather, customs clearance, holidays or circumstances beyond our control. We'll do our best to help resolve any delay.

Incorrect address & failed delivery

Please ensure your shipping address and contact number are accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses. Re-shipping charges may apply for parcels returned or undelivered due to wrong details or repeated failed delivery attempts.

Damaged in transit

If your order arrives damaged or leaking, please see our Refund Policy and raise a claim within 48 hours of delivery with an unboxing video and photos.

Get in touch

Phone / WhatsApp[your number]
Address[your business address, Indore, Madhya Pradesh, India]